Master Data Maintenance Agent

Gabteo HR

  • job Full Time
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For our client, a shared services center that offers financial services for a project management company, we are looking for a Master Data Maintenance Agent(English and French).

The company offers fully professional services in a wide variety of industries, from mining & metallurgy, oil & gas, environment & water to infrastructure and clean power.

Responsibilities:

·        Receive Business Units requests and ensure resolution in a timely manner according to internal SLA;

·        Respond to requests, from authorized/approved Business Units representatives to create, modify, or deactivate a customer/vendor record;

·        Manage inquiries through Service Desk Express (SDE) and follow up until resolution;

·        Contribute to developing a Team-Based culture.

Requirements:

·        Excellent oral and written communications skills in English and French;

·        Knowledge of the Microsoft Office Suite;

·        Studies and Bachelor in the Economical area would be an asset;

·        Knowledge of an ERP and the procure to pay flow would be an asset;

·        Previous experience in a contact center would be an asset;

·        Excellent attention to details and analytical skills;

·        Efficient time management, prioritization;

·        Self-motivated and independent;

·        Team player.

Benefits:

·        Direct contract with the employer;

·        Competitive salary and flexible motivating benefits;

·        Team activities, Team Building, Fun @ Work;

·        Wellness programs for employees – fresh fruits, free coffee and tea, chair massage, employee wellness room;

·        Training and Development Program, Career Opportunities;

·        CSR and sport activities;

·        Open and dynamic environment;

·        Flexible work schedule organized in two shifts: Monday to Friday: 10:00 – 19:00 and 13:00 – 22:00.

* 3 mandatory shifts of evening work per month (13:00 – 22:00).

 

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